Refund Policy

At InternetTVPLAN, we are dedicated to offering our customers exceptional service and ensuring their satisfaction. We recognize that there may be instances where a refund is necessary, and we have created this policy to handle such requests.

Our refund policy includes the following details:

1.Eligibility for Refunds: To qualify for a refund, customers must reach out to our customer service team within 3 days from the date of the transaction. If the request is made after this period, the transaction will be deemed non-refundable.

2.Non-Refundable Transactions: Refunds are not available for certain transactions, including, but not limited to, services that have already been completed, services that have been partially delivered, or transactions older than 3 days.

3.Refund Processing: Once eligibility is confirmed, we will initiate the refund within 5-7 business days. The refund will be credited back to the original payment method. Customers will receive an email notification once the refund has been processed.

4.Disputes: If a customer is dissatisfied with the services provided, they are encouraged to contact our customer service team to address the concern. If the issue remains unresolved, the customer may choose to file a dispute with their payment provider.

5.Policy Modifications: InternetTVPLAN reserves the right to update or change this refund policy at any time, without prior notice.

conclusion

In conclusion, InternetTVPLAN aims to ensure that our customers are completely satisfied with the services we offer. If a customer feels dissatisfied, they can request a refund in accordance with the guidelines of this policy. However, please be aware that transactions are non-refundable after the 3-day period.